Privacy policy

Privacy Policy
Last Updated: October 13, 2026
This Privacy Policy describes how ModernVibe Lab (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.
1. Personal Information We Collect
To fulfill your orders and provide a seamless browsing experience, we collect certain pieces of personal data:
  • Device Information: When you access the Site, we automatically collect details about your device, including web browser data, IP address, time zone, cookie indicators, and how you interact with our pages.
  • Order Information: When you make a purchase or attempt to make a purchase, we collect specific details including your name, billing address, shipping address, payment information (processed securely through encrypted payment gateways), email address, and phone number.
2. How We Use Your Personal Information
We use the personal information we collect to fulfill the core operations of our storefront, including:
  • Fulfilling, processing, and routing orders placed through the Site (including arranging for shipping, tracking generation, and providing you with invoices and order confirmations).
  • Communicating directly with you regarding updates, promotions, or customer service inquiries.
  • Screening our transactions for potential risk, fraud, or chargeback anomalies.
  • Optimizing and improving our storefront experience through data analytics.
3. Sharing Your Personal Information
We share your Personal Information with trusted third-party service providers to help us operate our business pipelines smoothly:
  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://shopify.com.
  • Fulfillment Partners: We share your name, shipping address, phone number, and purchased items with our verified global logistics and product fulfillment partners strictly to print shipping labels, clear customs, and deliver your packages through your local domestic mail carrier.
  • Compliance with Law: We may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our legal rights.
4. Behavioral Advertising & Tracking
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes tracking pixels from networks such as Meta, Google, or TikTok.
  • You can opt out of targeted advertising by adjusting your preferences directly on those platforms or by utilizing the Digital Advertising Alliance’s opt-out portal.
  • We use cookies to keep track of items you put into your shopping cart, including when the cart has been abandoned. This data is used to determine when to send cart reminder messages.
5. Your Rights (GDPR & US State Privacy Laws)
Depending on your geographic location, you may hold specific legal rights regarding your personal data:
  • European Residents (GDPR): You have the right to access the personal information we hold about you, to ask that it be corrected, updated, or erased. If you would like to exercise this right, please contact us through our customer support channels. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
  • US Residents (CCPA/CPRA): You have the right to direct us not to sell or share your personal information, the right to access your data, and the right to request deletion. We do not sell your personal data for monetary compensation.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our business records unless and until you ask us to delete this information.
7. Minor Policy
The Site is not intended for individuals under the age of 16. We do not intentionally collect personal information from children.
8. Updates & Changes
We may update this privacy policy from time to time in order to reflect changes to our operational, legal, or regulatory requirements.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@modernvibelab.com our official storefront support email address.